Etiqa General Insurance Bhd and Syarikat Takaful Malaysia Am Bhd (Takaful Malaysia) emerged as the winner at this year’s Motor Insurance and Takaful Award 2021/22, an annual honour accorded to top Motor Insurance and Takaful companies in the country.
Hosted by an independent, knowledge-based insurance education provider iBanding Services Sdn Bhd (iBanding), the awards aim to offer the public true insights as they are based on actual consumer experiences with their insurance/takaful providers.
Now in its sixth year, the awards are based on the results of extensive research conducted by iBanding that ranks insurance and takaful companies based on actual feedback from Malaysian motorists with valid motor insurance policies. The final score is calculated based on multiple factors, such as customer satisfaction, years with the company and claims experience. Over 5,000 Malaysians participated in this year’s survey. Besides helping to find the best companies in Malaysia, survey participants could win electronic gadgets and cash vouchers.