MIA2017

search for the best Motor and Takaful Insurance Company in Malaysia for 2017

Welcome to iBanding’s Motor Insurance Award 2017

The Motor Insurance Award (MIA) campaign organized by iBanding is an annually held program that takes place during the last quarter of the year. The main objective of MIA is to provide the Malaysian consumer with a clear and transparent insight about the local motor insurance industry.

Every year, iBanding carries out a survey to gain actual feedback from the Malaysian car owners on the satisfaction level based on several criteria. Based on the results gathered, iBanding will rank motor insurance and Takaful companies using the Net Promoter Score (NPS) tool, which is a powerful management tool that can be used to gauge the loyalty of a firm’s customer relationships.

At the end of the campaign, iBanding will announce the top providers in two separate categories – Conventional Insurance and Takaful. MIA 2016 saw Allianz General Insurance and Syarikat Takaful Malaysia as Malaysia’s favourite two insurance and Takaful providers for motor insurance.

Click here to read more about MIA 2016 and the survey results.

Why is MIA important to the consumer?

In July 2017, the local motor insurance industry had gone through a significant change and will never be the same again. This transformation is brought by the implementation of the Liberalisation of Motor Insurance aka Motor Detariffication.

With Motor Detariffication, motor insurance premium is no longer controlled by Bank Negara Malaysia. This allows insurance providers the freedom to determine their own prices for their motor insurance products.

The impact to the consumer? Varying prices.

A car owner may now find that the premiums charged for the same car to vary from company to company. This is because each insurance or Takaful company will have its own set of criteria in determining the price for their insurance plan.

How does MIA help the consumer?

Having a ranking of insurance and Takaful providers in Malaysia based on several criteria such as price, overall service quality and customer experience, offers the consumer the knowledge on the industry hence empowering them to make informed decision when choosing the best insurance and Takaful provider.

Here’s your chance to make a difference

The more feedback we receive from the public, the more accurate will be the findings and the better they can help the Malaysian consumers in their selection of insurance provider. So we urge YOU to participate in this year’s MIA campaign. All you need to do is answer a few questions, you might even win a few great prizes including an iPhone 8.

Main prize iPhone 8 by iBanding - Giveaway

Stand a chance to win an iPhone 8 by participating in the survey